FAQs

HOW DO I PLACE AN ORDER?

You can log on to our website: www.couturebyniharika.com or place orders via Instagram (direct message). In case of any assistance required, please call/whatsapp us on +91 98310 04060 . We can also be contacted via email at info@couturebyniharika.com

You can also visit our Flagship Store at 9B Topsia Road
Near ND Tower Maruti Bagan, Kolkata 700046

CAN I CUSTOMIZE AN ORDER?

Yes, customization is possible in terms of colors, sleeve and other minor adjustments. For any customization request, we request you to contact us at +91 98310 04060 or email us at info@couturebyniharika.com
For plus sizes, 'XL' and above (bust size 40.5 inch and above), we charge a 10% to 20% additional charge on the retail product price depending on the customization.

DOES THE PRICE OF THE PRODUCT CHANGE FOR A CUSTOMIZED ORDER?

Price of the order remains unchanged for any product ordered exactly as per the image as displayed on our Site. However, in case a customization is required such as color, sleeve adjustments, etc, there will be an additional customization charge applicable and will be added to the final billing amount. For any such customization, we request you to contact us at +91 98310 04060 or email us at info@couturebyniharika.com

In case the product was bought on sale, an additional charge for customization/alteration is applicable.

CAN I REQUEST FOR A CHANGE IN COLOR OF THE PRODUCT?

Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options. However, if you still wish to customize the color, we request you to contact us at +91 98310 04060 or email us at info@couturebyniharika.com

HOW DO I KNOW MY SIZE?

We refer to our standard size chart as displayed on the product page. However, we encourage you to send your measurements after placing an order to have the product made specifically to your size. In case of any questions regarding the size chart, feel free to contact us.

For plus sizes, 'XL' and above (bust size 40.5 inch and above), we charge a 10% to 20% additional charge on the retail product price.


HOW DO I MAKE THE PAYMENT?

Payments online or website can be made through Visa, MasterCard, American Express, and Maestro credit and debit cards. We also accept bank transfers and cash payments.


ARE THE COLORS OF PRODUCTS SHOWN ON THE WEBSITE ACCURATE?

All our products are handcrafted and especially chosen for you. Due to the intricate and exclusive nature of the products available on our Site, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. However, there may be slight variations in the color of the fabric, dyes, prints or embroideries of the product image you see on your monitor and the actual product.